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Door Ops gives automatic door technicians a service sheet with a BS EN 16005 risk assessment built in, filled in on the phone with measurements, photos and signatures. The office reviews it, sends a branded PDF and an asset certificate, and gets any unsafe finding as a clear action to quote.
Key facts
Figures checked 23 September 2026 from the sources listed below.
The work
Automatic sliding, swing, folding and revolving doors are machines that people walk through, often without looking. A service visit checks the drive unit and control panel, activation devices, presence and safety sensors, finger and hinge protection, break-out and fail-safe systems, how the door behaves on power failure, and the signage.
Much of it is measured, not ticked. Technicians use a test box to prove the sensors detect a person in the opening and closing directions, record dynamic forces in newtons, the force needed to break out or to open the door by hand after power failure, and opening, hold-open and closing times.
Who uses the door matters. BS EN 16005:2023 changed how high risk is judged: it now turns on the consequence of contact, not on how many vulnerable people use the door. A shop or hospital entrance in a general traffic area is likely to be treated as high risk. When a door is unsafe, industry guidance is to take it out of service, tell the customer why, and follow up with a written quote.
Standards and regulations
There is no single law that says how often an automatic door must be serviced. The duty comes from machinery and workplace law, and the standards define what safe looks like.
How Door Ops handles it
Lite covers the paperwork: preset sheets, photos, signatures, office review and branded PDFs. Core adds jobs, the asset register, PPM and quotes.
A Door Ops preset combining the service with a BS EN 16005 risk assessment: door type, activation, presence sensors, drawing-in and crushing hazards, break-out and fail-safe, signage and a final door outcome.
Door Ops presets, every tier
Record test box detection in each direction, dynamic force and break-out force in newtons, radar detection distances in millimetres, and opening, hold-open and closing times.
Every tier
The sheet asks whether the door presents an unacceptable injury risk and whether it was set to a safe position, with the action taken. That evidence goes to the office and onto the PDF.
Every tier
When the office marks the sheet reviewed, the door gets a one-page asset certificate: Pass, Pass with recommendations, or Fail. The office can preview it before that.
Issued only after office review
Failed points and recommended repairs become an AI action summary for the office, and a works required sheet can capture what the repair needs for the quote.
Quotes on Core
Put every entrance in the asset register with a QR label and plan servicing on PPM contracts, so the facilities manager sees every visit against the right door.
Core
Door Ops records the service and risk assessment your technician carried out. It does not issue a Declaration of Conformity, apply conformity marking or decide whether a door meets BS EN 16005. Those stay with your company.
BS EN 16005:2023, safety in use of power operated pedestrian doorsets, read with BS 7036-0:2014, the UK code of practice for risk assessment and risk reduction. Behind both sits the Supply of Machinery (Safety) Regulations 2008, because powered doors are machines.
The law does not set a fixed interval. The Workplace Regulations 1992 and PUWER 1998 require a suitable system of maintenance and an up-to-date log, and the manufacturer’s instructions set what is done and how often. Occupiers should also carry out their own frequent safety checks between services.
Industry guidance from ADSA is to switch the door off or to hold-open, tell the customer why, record the reason on the signed worksheet, and send a written quote for the work (ADSA suggests within two weeks). The Door Ops sheet records whether the door was set to a safe position and what was done.
According to ADSA, fitting a different model of drive unit is a significant change, so the door is treated as a new machine. That needs a risk assessment, a Declaration of Conformity and conformity marking. Door Ops records the work; your company issues the declaration.
Yes. Send the sheet by secure link. The subcontractor completes the same service sheet without an office seat, and it comes back to your office for review.
Other door types
The same sheets, review and PDFs work across every door type your engineers attend.
BS 8214:2026 inspection sheets, quarterly checks and a certificate per door.
Curtain, guides, drive and safety edges, with fire shutters covered too.
DHF TS 013 gate and barrier sheets with force readings in newtons.
How engineers fill in sheets on the phone, with photos and signatures.
How the office checks, corrects and approves a sheet before it goes out.
What the customer receives, with your logo and company details.
How failed points turn into an action list for the office.
See all door types, every feature or pricing by engineer and office user.
This page is a summary, not legal advice. Standards are sold by BSI and change over time. If something here is out of date, tell us and we will correct it.
Pick the preset sheet, fill it in on site, review it in the office and send the PDF. Decide with your own jobs, not a demo.
