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Door Ops vs Commusoft
for door contractors.
Commusoft, headquartered in London, is a field service system with real depth in plumbing, heating and renewables: Gas Safe and CP12 certificates, van stock, boiler service reminders. It is sold on a 12-month licence after a call. Door Ops puts that kind of depth into doors instead, billed monthly. Here is where each earns its keep.
Short version
- Commusoft publishes no prices and signs licences for 12 months that renew annually. Door Ops shows its rates and bills monthly from one engineer seat.
- Commusoft’s certificates, stock and PPM are shaped around gas, heating and renewables. Door Ops ships door sheets, door asset records and RAMS.
- Commusoft has an offline native app, a customer portal and 4.7 from 212 reviews on Software Advice UK. Door Ops is a web app with no reviews yet.
Commusoft facts checked 23 September 2026 from the pages linked below. Their prices and plans are theirs to change.
Pricing and terms
What you pay, and for how long.
Door Ops prices are the live rates on our pricing page. Commusoft figures are quoted from their public pages, checked 23 September 2026.
| Door Ops | Commusoft | |
|---|---|---|
| Entry price | Eligible founders pay £39 per engineer and £19 per office user monthly (£390 / £190 annually). Standard rates are £45 / £22 monthly. Plus adds £29 a month, Scale £79. See pricing for founder eligibility; prices exclude VAT. | Not published. The plans page describes three tiers (Go Paperless, Customer Journey, Automation) without figures. Software Advice UK lists a starting price of £59 a month. |
| Who counts as a user | Engineers and office users have different rates. Someone who does both counts once as an engineer. External subcontractors use job credits, not seats. | Every office user, manager and engineer needs a licence. Subcontractors can have daily licences, billed by the days used. |
| Minimum | One engineer seat. | Commusoft’s FAQ mentions minimum licences, but the plans page we read gives no number. |
| Contract | Monthly, billed monthly, cancel before the next bill. Annual is optional and paid up front. | 12-month contracted licences that renew annually. Monthly rolling licences can be added on top for seasonal staff. |
| Free trial | free trial of the full product. No card needed to start. | Software Advice UK lists no free trial. Commusoft’s plumbing page ends in a free-trial form; the plans page leads to a call. |
| Onboarding | None. Guided setup checklist and UK-based support are included. | Built into every package: personalised training, a follow-up about eight weeks later and periodic business reviews. Its cost is not published. |
| Feature gating | Lite covers paperwork; Core adds full job management; Plus adds stock, purchasing approvals, detailed reporting and integrations. Compare current feature packages and team totals on our pricing page. | Go Paperless: job tracking, custom forms, certificates. Customer Journey adds contracts and PPM, multi-location stock and SLA monitoring. Automation adds mass scheduling and security roles. Sales+, Fleet+ and SMS+ are add-ons. |
For door work
The features a door company actually uses.
Not a 200-row feature grid. The twelve things that decide whether the office chases the job sheet or reads it.
| Door Ops | Commusoft | |
|---|---|---|
| One record per door job | One record per job and per customer: quote, drawings, RAMS, photos, worksheet, notes and the PDF you sent. That is the product. | Customer database with full history, asset history on site, and parts, labour and travel logged against each job sheet. |
| Worksheets and forms | Door Ops door presets, worksheets on the phone, photos and signatures on every tier; the custom form builder is on Core. | Custom digital forms and certificates, including Gas Safe, CP12 and MCS paperwork, completed in the app. |
| Door-specific sheets | Service sheets for roller shutters, sectional, automatic, fire and manual doors, gates and barriers, ready on day one. | Industries named: plumbing and heating, electrical, HVAC, renewables, building maintenance, generators. Doors are not among them. |
| AI review | AI action summaries, wording checks and a compliance guardian, included as monthly credits on Core and Plus. | AI routing for the diary is advertised; the AI:den+ copilot is listed as coming soon. |
| Assets and PPM | Asset register with QR labels, PPM planner and contracts on Core. | Service contracts automate PPM visits and recurring billing, with multi-asset maintenance logs. Its plans FAQ points contract and PPM buyers to Customer Journey. |
| RAMS | On-job risk assessments on every tier; the RAMS builder, library and packs on Core. | RAMS can be completed as a certificate in the app. A separate RAMS builder or library is not described. |
| Subcontractors | Send a job to a subcontractor by secure link. They complete the worksheet without a seat. | Daily licences for subcontractors, billed only for the days they log in. |
| Engineer and vehicle tracking | Live engineer location and customer tracking links. Vehicle tracking accepts a telematics feed; Door Ops does not supply hardware. | Real-time fleet tracking; the Fleet+ add-on brings live GPS, 24-month route history, driver safety scores and van MOT reminders into dispatch. |
| Customer portal | Customer portal on Core. | 24/7 portal for job progress, engineer arrival times, certificate downloads and online payment. |
| Quotes, invoices, accounts | Quotes, invoices, purchase orders, stock and job costs built in. Native Xero, Sage and QuickBooks invoice push is in build; today invoices leave by API and webhooks. | Good / better / best quotes, on-site card payments, merchant bill matching, and Xero, Sage and QuickBooks sync. |
| Mobile app | Web app, installable on the phone home screen. Worksheet progress survives lost signal, but it is not an offline-first native app. | Native iOS and Android app that saves locally and works with no signal. |
| API and automation | REST API, webhooks, Zapier and an MCP server for AI agents (API and MCP are separately scoped access). | Integrations with Xero, QuickBooks, Gmail and Mailchimp. API access terms are not on the pages we read. |
| Track record | No published reviews, case studies or named customers yet. Door Ops launched in 2026 and says so. | 4.7 from 212 reviews on Software Advice UK, 10,000+ trades professionals by its own count, support teams in London and Chicago. |
See the Door Ops side
Judge it on the screens, not the table.
Real Door Ops screens from a sample door company. This is the office view your team would work in every day.
Honest answer
When Commusoft is the better fit
- Your business is plumbing, heating, gas or renewables, with doors as a side line. Commusoft’s CP12, Gas Safe and MCS workflow is built for that.
- You carry van stock across many engineers and need it tracked live against job sheets.
- Your engineers spend the day in plant rooms and basements and need a fully offline native app.
- You want structured onboarding with follow-up sessions and business reviews, and are comfortable signing for a year.
Where Door Ops wins
When Door Ops is the better fit
- Doors are the whole business, and you want door sheets and door asset records without adapting a heating system.
- You will not sign a 12-month licence before your team has used the software on real jobs.
- You want to see the monthly cost on a web page, not after a call.
- You want RAMS built and issued per job, and an AI summary of each worksheet included today.
Still on a calendar and the notes app?
Most door firms are not switching from software at all.
Ask a door engineers group what they run jobs on and the honest answers are a phone calendar, the Notes app and a WhatsApp group for quotes and measures. That works until the third engineer, or the customer who asks what you found last time. Door Ops keeps your calendar and Xero, and gives every job one record: customer, quote, drawings, RAMS, photos, worksheet and the PDF you sent.
Migration
Planning a move from Commusoft
Keep Commusoft running while you try Door Ops. Nothing here asks you to cut over on day one.
- 1Check your renewal date first. Commusoft licences run for 12 months, so start Door Ops a couple of months before the term ends.
- 2Ask Commusoft for an export of customers, work addresses and assets, then import customers and sites into Door Ops from Settings using the template.
- 3Download the certificates you have issued and keep them against the customer or site in Door Ops, so each door’s history stays with it.
Common questions
How much does Commusoft cost?
Commusoft does not publish prices; its FAQ says to speak to the team. The Software Advice UK listing gives a starting price of £59 a month. Every office user and engineer needs a licence, and contracted licences run for 12 months.
How long is a Commusoft contract?
Standard plans are a 12-month contract that renews annually. Monthly rolling licences can be added for seasonal staff and daily licences for subcontractors. Door Ops bills monthly, and annual billing is optional.
Is Commusoft suitable for door companies?
Commusoft names plumbing and heating, electrical, HVAC, renewables, building maintenance and generators as its markets. A door firm can use its forms, contracts and assets, but it will build the door paperwork itself. Door Ops starts with door presets.
Does Door Ops work offline like Commusoft?
Not fully. Door Ops is a web app that keeps worksheet progress through a lost signal. Commusoft’s native app is designed to work offline, which matters if your engineers spend long spells without signal.
Where are these Commusoft facts from?
Commusoft’s plans page, general FAQs and plumbing software page, plus the Software Advice UK listing, checked 23 September 2026. Links are under Sources.
Other comparisons
Weighing more than one?
Door Ops vs Joblogic
Joblogic gates PPM, engineer tracking, custom forms and the customer portal behind Premium and Enterprise. Door Ops includes all of them on Core.
Door Ops vs Clik
Clik sells certificates (Clik Compliance) and job management (Joblogic FSM) as two products that sync. Door Ops keeps the worksheet, the job and the customer PDF in one record.
Door Ops vs BigChange
The BigChange pricing page is a demo form. Its August 2025 blog puts JobWatch at £79.95 per office or mobile user a month; Door Ops lists £45 per engineer and £22 per office user (£39 / £19 for eligible founders).
Door Ops vs Klipboard
Klipboard puts custom forms, asset management, PPM, GPS and the client portal on its Professional plan, minimum five users, 12 or 24 month term. Door Ops includes them on Core from one seat.
Door Ops vs ServiceM8
ServiceM8 charges by job volume, £25 to £269 a month with unlimited users on paid plans. Door Ops charges per engineer and office seat, so a small door team usually pays ServiceM8 less.
Door Ops vs Tradify
Tradify costs £34, £37 or £44 per user a month and every user pays the same. Door Ops charges £45 per engineer and £22 per office user, so the sums depend on your office headcount.
Door Ops vs Jobber
Jobber prices in US dollars: $49 a month for one user on Core with no commitment, rising to $199 for one user on Grow. Door Ops prices in pounds per engineer and office seat.
Door Ops pricing
Work out your monthly cost by engineers and office users. No demo call needed.
Sources, checked 23 September 2026
- Commusoft plans page and FAQ
- Commusoft general FAQs
- Commusoft plumbing software page
- Software Advice UK Commusoft listing
- Door Ops pricing
Commusoft is a trademark of its owner. Door Ops is not affiliated with Commusoft. If a figure above is out of date, tell us and we will correct it.
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