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Door Ops vs ServiceM8
for door contractors.
ServiceM8 is an iPhone-first job app for small trade businesses, priced by how many jobs you create each month rather than by user. Door Ops charges per seat and spends that on door work: door presets, a QR asset register, PPM and RAMS. If your team lives on iPhones and runs mixed callouts, read the ServiceM8 column carefully.
Short version
- ServiceM8 charges by job volume, £25 to £269 a month with unlimited users on paid plans. Door Ops charges per engineer and office seat, so a small door team usually pays ServiceM8 less.
- ServiceM8’s full app is built for iPhone and iPad; Android gets a lighter app for technicians. Door Ops runs in the phone browser on either and is not a native app.
- ServiceM8 forms come from its Form Store or a builder on Growing and above. Door Ops ships door service sheets, RAMS and a PPM planner for door contracts.
ServiceM8 facts checked 23 September 2026 from the pages linked below. Their prices and plans are theirs to change.
Pricing and terms
What you pay, and for how long.
Door Ops prices are the live rates on our pricing page. ServiceM8 figures are quoted from their public pages, checked 23 September 2026.
| Door Ops | ServiceM8 | |
|---|---|---|
| Entry price | Eligible founders pay £39 per engineer and £19 per office user monthly (£390 / £190 annually). Standard rates are £45 / £22 monthly. Plus adds £29 a month, Scale £79. See pricing for founder eligibility; prices exclude VAT. | Published in GBP, excluding VAT: Free £0 (1 user, 30 jobs a month), Starter £25 (50 jobs), Growing £59 (150), Premium £119 (500), Premium Plus £269 (1,500+). |
| Who counts as a user | Engineers and office users have different rates. Someone who does both counts once as an engineer. External subcontractors use job credits, not seats. | Nobody. Paid plans allow unlimited users; you pay for new job cards instead. Only the Free plan is limited to one user. |
| Minimum | One engineer seat. | None. The Free plan suits a sole trader up to 30 jobs a month. |
| Contract | Monthly, billed monthly, cancel before the next bill. Annual is optional and paid up front. | “There are no lock-ins.” Move up or down a plan at any time, with pro-rata credit. |
| Free trial | free trial of the full product. No card needed to start. | 14 days with every feature switched on. No card until you subscribe. |
| Onboarding | None. Guided setup checklist and UK-based support are included. | DIY setup guide, learning videos and 24/7 chat and email support on paid plans. Local ServiceM8 Partners will set it up for you; their fees are not on the page. |
| Feature gating | Lite covers paperwork; Core adds full job management; Plus adds stock, purchasing approvals, detailed reporting and integrations. Compare current feature packages and team totals on our pricing page. | Plans differ mainly by jobs and SMS a month. Ready-made forms are bought from the Form Store on any plan; building your own forms needs Growing or above. Extra SMS are 5p each. |
For door work
The features a door company actually uses.
Not a 200-row feature grid. The twelve things that decide whether the office chases the job sheet or reads it.
| Door Ops | ServiceM8 | |
|---|---|---|
| One record per door job | One record per job and per customer: quote, drawings, RAMS, photos, worksheet, notes and the PDF you sent. That is the product. | A job card per job with notes, photos, videos, emails, texts and the client’s full history. |
| Worksheets and forms | Door Ops door presets, worksheets on the phone, photos and signatures on every tier; the custom form builder is on Core. | Over 250 pre-made forms to buy in the Form Store, PDF fill-in, and your own forms on Growing and above. |
| Door-specific sheets | Service sheets for roller shutters, sectional, automatic, fire and manual doors, gates and barriers, ready on day one. | The UK site’s industry pages cover electricians, plumbing, HVAC, locksmiths, cleaning and others. Doors are not one of them. |
| AI review | AI action summaries, wording checks and a compliance guardian, included as monthly credits on Core and Plus. | AI Smart Helpers on every plan (10 uses a day on Free) and a report assistant that builds reports from a typed request. |
| Assets and PPM | Asset register with QR labels, PPM planner and contracts on Core. | Asset records with location and service history, and recurring jobs that re-create and schedule themselves. No PPM contract planner is described. |
| RAMS | On-job risk assessments on every tier; the RAMS builder, library and packs on Core. | Safety paperwork such as JSAs and SWMS is done as a form: bought from the Form Store or built on Growing and above. |
| Subcontractors | Send a job to a subcontractor by secure link. They complete the worksheet without a seat. | ServiceM8 Network sends work requests to other firms, even ones not on ServiceM8. Extra users cost nothing on paid plans. |
| Engineer and vehicle tracking | Live engineer location and customer tracking links. Vehicle tracking accepts a telematics feed; Door Ops does not supply hardware. | Staff GPS, dispatch map, automatic route planning, shift GPS history and a “Track My Arrival” link for clients. |
| Customer portal | Customer portal on Core. | Online bookings, online quote acceptance and live invoice statements. No customer portal as such. |
| Quotes, invoices, accounts | Quotes, invoices, purchase orders, stock and job costs built in. Native Xero, Sage and QuickBooks invoice push is in build; today invoices leave by API and webhooks. | Quotes, invoices, Tap to Pay on iPhone, and sync of clients, invoices and payments with Xero, QuickBooks Online and MYOB. |
| Mobile app | Web app, installable on the phone home screen. Worksheet progress survives lost signal, but it is not an offline-first native app. | Native iOS app that works offline and syncs later; ServiceM8 Lite for Android covers technicians and subcontractors. |
| API and automation | REST API, webhooks, Zapier and an MCP server for AI agents (API and MCP are separately scoped access). | REST API, Zapier, n8n and a marketplace of partner add-ons. |
| Track record | No published reviews, case studies or named customers yet. Door Ops launched in 2026 and says so. | Used to manage “over £25 billion in jobs” by its own count, with 24/7 chat and email support on paid plans. |
See the Door Ops side
Judge it on the screens, not the table.
Real Door Ops screens from a sample door company. This is the office view your team would work in every day.
Honest answer
When ServiceM8 is the better fit
- Your engineers all carry iPhones and want a polished native iOS app, with offline working and Apple CarPlay.
- You have a growing office team. ServiceM8 does not charge per user on paid plans, so a fifth or tenth login costs nothing.
- Most of your work is quick reactive callouts rather than contracts, and a job-credit allowance fits how you bill.
- You want invoices and payments syncing to Xero or QuickBooks today, not an API hand-off.
Where Door Ops wins
When Door Ops is the better fit
- Your engineers carry Android phones. Door Ops is the same product on any phone; ServiceM8 keeps its full feature set for iPhone.
- You want door service sheets and RAMS from day one, not forms bought one at a time or built on a higher plan.
- You look after doors on contract and need a QR-labelled asset register with a PPM planner, not just recurring jobs.
- You hand jobs to subcontractors and want them to fill in the same worksheet by secure link, without an app install.
Still on a calendar and the notes app?
Most door firms are not switching from software at all.
Ask a door engineers group what they run jobs on and the honest answers are a phone calendar, the Notes app and a WhatsApp group for quotes and measures. That works until the third engineer, or the customer who asks what you found last time. Door Ops keeps your calendar and Xero, and gives every job one record: customer, quote, drawings, RAMS, photos, worksheet and the PDF you sent.
Migration
Switching from ServiceM8
Keep ServiceM8 running while you try Door Ops. Nothing here asks you to cut over on day one.
- 1There is no ServiceM8 connector. ServiceM8 exports your client list to CSV through its Advanced Reporting Pack add-on; bring that into Door Ops from Settings with the customer and site import template.
- 2Old jobs and invoices can go into the structured export archive under Settings, Integrations, where they stay encrypted and searchable until you decide what to map.
- 3Start new visits on a Door Ops door preset and keep ServiceM8 on its Free plan or a lower tier until the last open jobs close.
Common questions
Is ServiceM8 cheaper than Door Ops?
For most small teams, yes. ServiceM8 charges per account by jobs created: £59 a month covers 150 jobs with unlimited users. Door Ops charges £45 per engineer and £22 per office user monthly at standard rates, or £39 / £19 for eligible founders. What the extra buys is door-specific: presets, RAMS, a QR asset register and a PPM planner.
Does ServiceM8 work on Android?
Partly. ServiceM8’s full app is built for iPhone and iPad; ServiceM8 Lite for Android covers schedules, job details and checklists, and ServiceM8 itself recommends iPhones for main technicians. Door Ops runs in the browser on either and can be added to the home screen.
Does Door Ops have a native app like ServiceM8?
No. Door Ops is a web app. Worksheet progress survives a dropped signal, but it is not an offline-first native app, and ServiceM8’s iOS app is the stronger phone experience.
Can I move my ServiceM8 customers into Door Ops?
Yes, by spreadsheet. Export your client list to CSV with the ServiceM8 Advanced Reporting Pack add-on and import it from Door Ops Settings. There is no direct ServiceM8 connector.
Where are these ServiceM8 facts from?
ServiceM8’s UK pricing page, its FAQ and its UK homepage, checked 23 September 2026. ServiceM8 quotes prices in GBP excluding VAT.
Other comparisons
Weighing more than one?
Door Ops vs Joblogic
Joblogic gates PPM, engineer tracking, custom forms and the customer portal behind Premium and Enterprise. Door Ops includes all of them on Core.
Door Ops vs Clik
Clik sells certificates (Clik Compliance) and job management (Joblogic FSM) as two products that sync. Door Ops keeps the worksheet, the job and the customer PDF in one record.
Door Ops vs BigChange
The BigChange pricing page is a demo form. Its August 2025 blog puts JobWatch at £79.95 per office or mobile user a month; Door Ops lists £45 per engineer and £22 per office user (£39 / £19 for eligible founders).
Door Ops vs Klipboard
Klipboard puts custom forms, asset management, PPM, GPS and the client portal on its Professional plan, minimum five users, 12 or 24 month term. Door Ops includes them on Core from one seat.
Door Ops vs Tradify
Tradify costs £34, £37 or £44 per user a month and every user pays the same. Door Ops charges £45 per engineer and £22 per office user, so the sums depend on your office headcount.
Door Ops vs Jobber
Jobber prices in US dollars: $49 a month for one user on Core with no commitment, rising to $199 for one user on Grow. Door Ops prices in pounds per engineer and office seat.
Door Ops vs Commusoft
Commusoft publishes no prices and signs licences for 12 months that renew annually. Door Ops shows its rates and bills monthly from one engineer seat.
Door Ops pricing
Work out your monthly cost by engineers and office users. No demo call needed.
Sources, checked 23 September 2026
- ServiceM8 UK pricing page and FAQ
- ServiceM8 help: client list CSV export (Advanced Reporting Pack)
- ServiceM8 UK homepage
- Door Ops pricing
ServiceM8 is a trademark of its owner. Door Ops is not affiliated with ServiceM8. If a figure above is out of date, tell us and we will correct it.
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