Work in Door OpsJobs
Jobs
Reactive and quoted work, status, completion rules, and what an engineer sees.
Jobs are included on Core and Plus. Legacy Lite accounts keep their existing worksheet service.
Create
Customer and site (create a site inline if needed), KPI from call-logged time, optional asset, order number, contacts. Optional AI hint if the call looks like a duplicate.
Lifecycle
- Assigned (optional accept/reject)
- Travelling (can start a customer tracking link)
- On site
- Completed (gated by your rules)
Declined jobs return to the unassigned pool with a reason.
Completion rules
Per job type you can require photos (before/during/after), worksheet, signature, risk assessment, or a "call office" confirmation. The job cannot complete until those are done.
Engineer view
Assigned jobs, status, on-site info, photos, own worksheets. No customer or site admin, no billing.